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Île-de-France-Mobilités extends partnership with Padam Mobility for 4 years 

Le réseau TàD IDFM avec Padam Mobility

The Padam Mobility – Setec consortium has once again been appointed by Île-de-France Mobilités to provide the Île-de-France Mobilités on-demand service. The network is currently probably the largest on-demand transport system in the world.

Île-de-France Mobilités currently deploys Padam Mobility’s on-demand solutions in around 40 territories. By 2022, a total of around 390,000 passengers have been transported using the on-demand services. Now, Île-de-France Mobilité is expanding its collaboration with Padam Mobility and Setec. The collaboration includes consultancy on improving the on-demand network as well as support for operational management and quality assurance of the services. The agency R3LIEF will take care of the communication measures for the introduction of new and existing on-demand services in the area of operation.

The DRT service launched by Île-de-France Mobilités is unique in Europe and one of the most extensive on-demand services in the world. It provides answers to the challenges of areas with low population density and poor access to regular infrastructure. The example of Île-de-France Mobilités shows very well that on-demand transport brings multiple advantages of a social, environmental and economic nature.

Shared and intelligent mobility or the necessary transformation of our mobility behaviour

There are many people who move from the city centre to the suburbs. There, however, the public infrastructure is usually much worse developed. As a result, the car becomes the main means of transport, which is not always convenient in times of rising fuel prices. One way to relieve people and offer them flexible public transport is to introduce on-demand transport.

In Greater Paris, an area of 12,000 km2 and 12.2 million inhabitants, the issue of transport is a major challenge. The investments required to provide the area with public transport throughout are considerable. In addition, the people’s expectations are very diverse.

Starting in 2019, Île-de-France Mobilités has relied on Padam Mobility’s highly flexible Transport-on-Demand solution to offer customised solutions to residents of the least densely populated areas of the Paris region and to complement regular transport services. Today, the on-demand service of Île-de-France Mobilités is a central link in the region’s public transport system. This is also reflected in the figures:

  • +900,000 passengers transported by public transport in the Île-de-France region since the launch of TAD IDFM in 2019,
  • 36 areas served, i.e. almost 620 municipalities, including 120 stations,
  • A fleet of more than 120 vehicles,
  • Up to 56,000 passengers are transported per month.

TAD Île-de-France Mobilités: From experiment to service expansion

For about four years, Île-de-France Mobilités has been committed to shared, integrated, inclusive, smart and sustainable mobility through the provision of on-demand transport. Padam Mobility and the engineering firm Setec were commissioned with the planning and implementation.

In order to provide the best possible service, Padam Mobility, together with Île-de-France Mobilités, has developed a feature that is unique on the market: the multi-territory function. This feature makes it possible to manage different on-demand services on the same platform, even if they cover different territories. The multi-territory capability is essential for coordination on a regional level. In this way, different providers and use cases can be integrated step by step for the entire Greater Paris area.

In 2022, more than 10 new areas were served by the Île-de-France Mobilités on-demand bus service: Bassin Chellois, Dourdan, Étampes, Etrechy-Lardy, Essonne Sud Est, Créçois, Courtabœuf, Meaux & Ourcq, Val d’Yerres, Saint-Germain – Boucle de Seine, Plateau de Bièvre, Domont, etc. The service is considered one of the most flexible and largest on-demand transport networks in the world.

DRT Île-de-France Mobilités is a forerunner of what flexible mobility will be in the future. A mobility that is able to adapt to the needs of users and territories. Thanks to our technological expertise and know-how in the public transport sector, we can help Île-de-France Mobilités to position itself at the forefront of the market.”

Grégoire Bonnat, CEO and Co-Founder of Padam Mobility

About Padam Mobility, a Siemens Mobility Company

Since 2014, Padam Mobility has been developing digital solutions for dynamic, on-demand transport to transform peri-urban and rural areas and bring communities closer together. To this end, the company offers transport operators and municipalities a software suite with intelligent and flexible solutions that improve mobility where demand is low. The suite is based on powerful algorithms and artificial intelligence. Padam Mobility has been part of the Siemens Group since 2021 and complements its portfolio of digital transport and mobility solutions.

About setec its, a subsidiary of the setec Group

setec its specialises in the development of mobility and urban transport technology on a national and international level. The company designs and develops intelligent transport services, systems and infrastructures. It also advises its clients on their strategic challenges at a high technical level. setec its accompanies 360° mobility and transport authorities, local authorities, financiers, manufacturers and industrial companies in mobility and transport projects. Since its foundation, setec its has been pursuing new innovations: Digitalisation of services (MaaS), decarbonisation of mobility, connected and autonomous vehicles, digital engineering (simulations, BIM & 3D+, AI, …).

About R3LIEF

R3LIEF, an independent and innovative communication agency, accompanies various players in the field of mobility in France, Switzerland and Belgium. Marketing and communication consultancy, graphic design studio, web solutions, passenger information and much more – R3LIEF has developed a range of services specifically tailored to public transport companies and operators.

About Île-de-France Mobilités

Île-de-France Mobilités designs, organises and finances public transport, new forms of mobility and sustainable mobility for the Paris region. At the heart of the Île-de-France transport network, Île-de-France Mobilités unites all stakeholders (passengers, elected representatives, developers, transport companies, infrastructure managers, etc.). Led by Valérie Pécresse, President of the Île-de-France Region, Île-de-France Mobilités is made up of the Île-de-France Region and the eight departments of Île-de-France. Thus, the vision of the entire transport system of Île-de-France (train, RER, metro, tram, T Zen and bus) is united under one brand.

 

This article might also interest you: On-Demand-Mobility – The evolution of local public transport

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Goodbye 2022 – a glance back at the past 12 months of Padam Mobility

Newly developed territories, service expansions, media coverage, relocation to a new HQ, new innovation areas, strong growth… A look back at an intense 2022 for Padam Mobility.

JANUARY

Orléans Métropole is extending its Résa’Tao DRT network to 4 new, redesigned zones, and a fleet of 39 vehicles.

With this project, TAO Orléans Métropole is positioning itself as one of France’s most innovative and advanced transport on-demand networks.

Padam Mobility took the opportunity to visit the site. Find here the interview of Romain Roy, Vice-President of Orléans Métropole, about the support of Padam Mobility in the implementation of the Résa’Tao network in Orléans.

“We have the feeling that we are investing taxpayers’ money better, especially as Orléans Métropole’s strategy is not to save money but to offer a better service. Transport on Demand, which is an innovative solution that does not exclude anyone, not only complements the classic offer but goes further by connecting 100% of the inhabitants of Orléans Métropole to the existing transport offer… “

Romain Roy, Vice-President responsible for transport and travel at Orléans Métropole

Learn more

FEBRUARY

New services in Bourges: Vitabus and Libertibus

Operated by Agglobus (RatpDev), Vitabus offers mobility to residents of communes that are not served by the network’s fixed routes. The LibertiBus service, on the other hand, meets the travel needs of people with reduced mobility residing in the 20 communes of the region (Bourges Plus, Saint-Florent-sur-Cher, Fussy and Pigny).

50 recruitments for Padam Mobility in 2022

Following its acquisition by Siemens, and to sustain i strong growth, the company is constantly recruiting various profiles. From trainees to senior staff, from the sales department to developers and HR… This year, all of the company’s value chains have been reinforced. A dozen positions are still available on the Welcome to the Jungle page of Padam Mobility.

Learn more about our values – Link to Padam Mobility’s website

Padam Mobility and Landor Links host Masterclass series

Together with Landor Links, Padam kicked off a three-part masterclass series. The aim of the series was to talk to partners and experts about current developments in the field of shared mobility. Participants, mainly transport operators and transport authorities, had the chance to voice their questions and concerns about DRT and get advice on how to integrate DRT into their BSIPs applications.

In the first Masterclass, Antonio Carmona, General Manager International and Head of UK Sales at Ticketer, and David Carnero, former Head of International Business Development and Partnerships at Padam Mobility, together with chair Matt Smallwood, Head of Digital Strategy, Transport for the North, talked about why – and how –  transport operators and public transport authorities should tackle the core problem of integrated ticketing.  

In the second masterclass, David spoke with Prospective Labs CEO and founder Pete Ferguson about the importance of data for DRT networks.

The third masterclass focused on the scaling potential of DTR services. On this topic, our former Head of UK Business Development Jack Holland spoke with Daniel Mould, General Director of WeDRT.

MARCH 

Andorra: launch of the UCLIC service in Encamp and Canilo

Uclic is a Transport on Demand service operated by Feda that offers users the opportunity to travel around the cities of Encamp and Canilo for 1 euro. The service is carried out with an 8-seater vehicle and has a total of 56 stops covering the different areas of the two municipalities.

The aim of this service is to bring the remote areas of the city closer to the centre and to facilitate sustainable mobility for all, particularly for the most disadvantaged, such as the elderly and young people. The service has been very well received: Nine months later, more than 72,000 reservations have been made, with an average rating of 4.9/5 for the service.

APRIL 

Padam Mobility and Hacon start their first joint On-Demand project in Switzerland

SALÜ, an on-demand service offered by Swiss transport operator BUS Ostschweiz AG, was launched in March for the city of Wil. Users have access to a Web App, and IOS and Android apps to obtain information and book the service. Padam Mobility and Hacon were responsible for the technical implementation. SALÜ is already the fifth on-demand transport project implemented by the two Siemens subsidiaries in the DACH region within just a few months. 

MAY

European rollout is accelerating with new DRT services in Spain

Two DRT services have been launched under the name TADex in the rural areas of Bajadoz (operator: Damas Extremadura), and Cáceres (operator: Solís Autocares) in Extremadura, Spain. They provide an essential travel solution for these areas, which are far from the main centre.

More about Padam Mobility’s use cases – Link to our blog

Padam Mobility is part of Siemen’s booth at the IT-Trans in Karlsruhe (Germany)

At this year’s IT-Trans trade fair in Karlsruhe, the Padam team was prominently integrated on the Siemens Mobility stand. After about a year as a firm part of the Siemens Mobility family, the software companies are increasingly growing together and showing their strength as a unit for intermodal transport systems.

JUNE

VGI-FLEXI: On-demand transport in the suburban area of Beilngries (Germany)

Since June 2022, the Greater Ingolstadt area has a new Demand Responsive Transport service called VGI-Flexi. The district of Eichstätt is the first VGI member association to introduce a digital Transport on Demand service, enabling the residents of Beilngries, Kinding and Plankstetten to benefit from a flexible mobility service. The service area comprises about 70 stops.

In October, the service was extended to a new area, around Scheyern. Four more areas will follow in 2023. Stay tuned!

Set-up of a Paratransit, peri-urban and rural DRT network in Aveyron with Agglobus, and in Rubanbleu for rural services.

Operated by SATAR, these complementary services now cover a significant part of the areas not covered by traditional networks. Thus, rural and suburban residents and those with reduced mobility can contact a call centre to request a ride. In total, fifteen vehicles have been chartered to improve the territorial coverage of public transport in the area.

Download our case study about DRT in rural ares

STO in Canada extends collaboration with Padam Mobility to offer on-demand transport in the areas of Buckingham and Masson-Angers

Also, great news from Canada – our client the Outaouais Transport Company (Société de transport de l’Outaouais, STO) decided to extend the on-demand transport service for local trips in Buckingham and Masson-Angers districts for a second consecutive year. This means residents in these districts can continue to use STO’s on-demand service in addition to the regular bus network and active modes of transport.

JULY

Padam Mobility pilots autonomous vehicles in Lyon

As part of the EU-funded AVENUE project, which tested autonomous shuttles in four European cities, including Luxembourg, Geneva and Copenhagen, Padam Mobility was selected as a technology partner to run the autonomous DRT experiment in the Lyon region.

Learn more about our AV solutions

AUGUST

Padam Mobility and Hacon launch a mobility application in Albi

In the context of a growing mobility offer and changing needs, the Albigeois Agglomeration Community has introduced a new regional brand for its mobility offers: libéA. This new brand reflects the ambition to provide the territory’s inhabitants with sustainable and reliable mobility. Behind this brand is a desire to harmonise the transport offer in order to facilitate intermodal travel for users.

The new brand identity is reflected in the new libéA mobilités application, developed by Hacon and Padam Mobility and available since the end of June. Users of the application enjoy an enhanced experience when planning their trips. The best intermodal connections are presented on the basis of existing data transmitted in real-time by the various local public operators in the agglomeration.

Visit our blog for further information

SEPTEMBER

A new service in Leicester

NovusFlex is an on-demand transport service that gives people the opportunity to travel around the New Lubbesthorpe area and access jobs and services in the neighbouring towns of Leicester and Narborough. New Lubbesthorpe is a new development located between Leicester and Narborough. 

The service, launched in August 2022 and operated by Vectare, will complement a regular shuttle service between the development and Leicester city centre.

New Lubbesthorpe’s landowner and main developer, The Drummond Estate, funded the service to provide residents with attractive and flexible transport options. Go Travel Solutions, a consultancy specialising in sustainable mobility solutions, acted as lead advisor in the design and installation of this innovative transport service.

Access the service’s website

Cognac: Deployment of a door-to-door DRT for PRM and senior citizens

Launched in September 2022, Trans’porte is a door-to-door transport-on-demand service operating on reservation throughout four defined zones in the Grand Cognac area. Operated by TRANSCOM, Trans’Porte runs from Monday to Saturday, excluding public holidays, on the basis of 3 days per week and per zone.

A Transport on Demand service initiated by a municipality: Blagnac is following the example of Clamart

The “TAD Blagnac” is the new free DRT service that was set up to complement the Toulouse urban network in poorly served urban areas. It is aimed at residents of the Layrac, Savoie and Les Prés districts. It has about sixty stops spread across the town.

Padam Mobility further expands its presence in Europe

Padam Mobility continues its national and international development with new deployments.

Our new launches not only reinforce our leadership in intelligent DRT solutions, they also confirm that our customers consider Padam Mobility to be a truly trusted partner. A company whose experts make their know-how available to operators and local authorities for the co-construction of sustainable mobility solutions. Solutions that make perfect sense in the context of the current power crisis.”

Grégoire Bonnat, CEO at Padam Mobility

Padam Mobility is part of the Siemens Mobility stand at Inno Trans in Berlin

Inno Trans in Berlin is one of the world’s largest trade fairs for public mobility. As part of the Siemens Mobility family, Padam Mobility was represented together with its sister companies Hacon, eos.uptrade and Sqills at the impressive Siemens Mobility stand on over 1000m². Together with our teams, we were able to present our on-demand technology to the visitors and also talk about our possibilities of linking road and rail.

Find out more (Text in German)

OCTOBER

Padam Mobility showcases the silent revolution of Dynamic On-Demand Transport on the occasion of the inauguration of its new headquarters

Grégoire Bonnat, CEO and co-founder, and Thibault Lécuyer, COO, spoke about the recent boom in on-demand transport and the outlook for the coming months. Following Padam Mobility’s invitation, Vincent Pilloy and Virgile Lapierre, from the Collectif mobilité Île-de-France, a partner of Padam Mobility, presented the results of their latest survey on travel in the greater Paris region.

Spending power, regional development, agile and inexpensive investment, positive environmental impact, social cohesion… there are many reasons that can explain the 150% growth in the use of Padam Mobility’s services over the last 16 months. And while the media may not yet be making a big deal of it, users are embracing the silent revolution.

Visit our blog for further information

UK: The Robin, a new Transport on Demand service, is introduced in Gloucestershire

The Robin on-demand service was launched in mid-October 2022 in Gloucestershire. The aim of the service is to provide reliable public transport to the largely rural areas of the Forest of Dean and North Cotswolds. Many people in these areas have little access to public transport, which significantly reduces their overall quality of life.

Users can book the service by phone, app or through the booking website. For the latter two options, they can choose to pay directly via the website or app, or by cash or debit card when entering the vehicle.

Visit the service’s website

A new use case for Transport on Demand: Cultural outings

This new use case of Transport on Demand for Padam Mobility is already bringing concrete benefits. The public can escape traffic jams around cultural venues by not having to use their own vehicle. The overall aim of this initiative is to significantly reduce the carbon footprint of cultural events, while at the same time relieving the public transport networks, both at peak and off-peak times.

Visit our blog for more information

Concentrated Power for Northern Europe: Sales Team at Persontrafik in Stockholm with its own stand

In August, the sales team for the Northern European market expanded – Padam Moblity was able to recruit Pranav Chittur as the new Business Development Manager.

In October, Pranav and other sales colleagues represented Padam not only at the Maas in Europe conference in Amsterdam, but also at Persontrafik in Sweden.

NOVEMBER

The Linggo service in the Langres region wins an award from the French Federation

In a bid to digitalise the region, the MixedTransport Syndicate of the Pays de Langres commissioned Padam Mobility to deploy its Transport on Demand solution.

The spotlight brought by the “Federation of things that work” is now giving Linggo’s founders a taste for more. “We really want to help other elected representatives interested in setting up this type of network. We were helped fifteen years ago and now we want to help other territories to set up a transport network adapted to their needs.

Already, elected representatives from the Vendée, the South-West and even the Paris region have shown interest in the system.

Find out more (Text in French)

Padam Mobility at the AGIR days in Nice

Padam Mobility was joined at the AGIR Days by Elisabeth Portelli, head of the Icilà service of Envibus operated by the Sophia Antipolis Agglomeration Community. Together with the Padam team, she provided details to visitors about the DRT service, which was launched in July 2019. Since its launch, more than 200,000 passengers have been transported. The initial objective was to meet the mobility needs of the region, which is made up of 21 municipalities with nearly 2,500 businesses and more than 68,000 jobs in an area of 24 km².

We currently work with Padam Mobility in 15 municipalities. We have a ticket system for technical problems, and the support team is responsive and attentive to our needs. There are real constructive exchanges and the software is updated on a regular basis.”

Elisabeth Portelli, Head of DRT at Icilà de Envibus

ULTIMO announces Padam Mobility as official partner

In early October 2022, the first phase of the project started, involving renowned partners from the fields of transport, vehicle manufacturing, science and research, politics and technology. They all share a holistic goal of developing autonomous public transport services that can be integrated into the existing infrastructure to move people in a resource-efficient, inclusive and cost-effective way.

In November, the official project launch was celebrated in Brussels. Padam Mobility’s Project Lead Javier Guimerá presented Padam Mobilty’s on-demand AV solutions to the other partners and gave insights into the successes of the AV projects supported by Padam Mobility so far.

Holibri in the fast lane: After less than a year, on-demand service in Höxter, Germany already welcomes 50,000 passenger

In December 2021, the on-demand service “Holibri” was introduced in Höxter, a city with a population of around 30,000 – easily accessible with almost 1,300 virtual stops throughout the city. And the service is catching on: An average of 4,500 passengers per month use the fleet, which is powered exclusively by green electricity – and consists of only 4 vehicles in total.

More information (Text in German)

DECEMBER

IDFM renews trust in Padam Mobility for another four years

The Padam Mobility – Setec consortium has once again been selected by Île-de-France Mobilités to continue the deployment of TàD Île-de-France Mobilités until 2026.

The Transport on Demand service operated by Île-de-France Mobilités is one of the largest DRT networks in the world. In a couple of days, it is expected to reach one million passengers. The system provides a response to the challenges of mobility in areas with low population density and poor connections to the regular infrastructure. For the renewal, the agency RƎLIEF was appointed to boost the popularity of the offer among users.

2023: Off to a great start!

On Thursday 12 January, Padam Mobility is hosting its own event: MeetUp Mobility in Marseille. The focus of the event is on public-private dialogue in the context of shared mobility projects in rural areas.

The idea behind it? To exchange opinions and make initiatives known.

Autonomous vehicle operated by TGP in Geneva
  •   Alternating between high and low population density in a multi-faceted area
  •   Geological and topographical constraints: Coastal areas, mountains…
  •   Seasonal mobility needs
  •   Ageing population
  •   Car traffic

Further info and registration

 

 

If you want to stay up to date, subscribe to our newsletter or contact us directly. 

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On-Demand-Transport for cultural outings in urban areas, a new use case being tested in Brussels

The Adamo project allows residents of the eastern and southern parts of the Brussels Region to travel by Demand-Responsive Transport (DRT) to the Théâtre Royal de La Monnaie for cultural outings, thus offering an additional alternative to the use of private cars.

Reducing the use of private cars for cultural events thanks to DRT

The carbon assessment carried out by the Théâtre Royal de la Monnaie revealed that a significant lever for reducing its emissions lies in the transportation of its audience. Moreover, road congestion, the late finishing time of shows, the sometimes long distances, and the absence of alternatives considered to be reliable have also led the theatre to experiment with Transport on Demand.

A DRT solution co-constructed and orchestrated by Espace Mobilité

Named “Adamo” for Adagio – Mobility, the initiative is also a reference to Salvatore Adamo, an Italian-Belgian singer. The Adamo project is the result of a long collaboration between Padam Mobility’s Transport Consulting team, with the help of Espaces-Mobilités, an independent consultancy firm specialising in the management of public space and mobility, and HUSK, a transport company. The Federal Government’s Department of Mobility and Transport is currently covering the costs. Adamo aims, among other things, to evaluate the effectiveness of Dynamic Demand Transport for the cultural sector.

Adamo’s objective is to encourage people who come to the show by car, who have difficulty arriving on time or returning home late at night, or who prefer the comfort and punctuality of a shuttle. By grouping the trips, Adamo also aims to be more efficient than a simple taxi.” 

Guillaume Servonnat, Project Manager at Espaces Mobilités.

Prospects for the future of mobility in the cultural sector

The operation aims to promote new mobility practices, with the objective of being complementary to public transport while being more attractive and comfortable than the private car.

Serving a dozen communes in the Brussels Region, the service has been available since 28 October. Theatre visitors who use the transport service are rewarded with a drink at the opera bar. For the period November-December 2022, Adamo is only available to the inhabitants of the East and South of the Brussels Region and its immediate surroundings. An extension of the zone will be examined from 2023 onwards. Adamo is flexible and can operate between one and five vehicles, but can request up to fifteen drivers if necessary. Reservations can be made in advance up to 24 hours before the shows.

Why should Transport on Demand be used to serve cultural venues?

Ce nouveau cas d’usage du Transport à la Demande pour Padam Mobility fait d’ores et déjà émerger des bénéfices concrets. Il permet au public de se dispenser des bouchons aux abords des lieux de culture en lui proposant de se passer de son véhicule personnel. Côté organisations, on espère réduire significativement les bilans carbones grâce à cette initiative, tout en soulageant les réseaux de transport public, que ce soit en heure pleine ou en heure creuse.  

How does Transport on Demand by Padam Mobility work?

As a leader in shared mobility, Padam Mobility meets the objectives of improving transport services in sparsely populated areas and gives all users greater freedom of movement. The company develops dynamic and intelligent Transport on Demand solutions based on artificial intelligence.

  • Users book their journeys in real-time or in advance via an app, a website or a call centre.
  • Drivers follow the progress of their optimised itinerary according to the bookings.
  • Through a dedicated management interface, transport operators supervise operations and collect the data needed to continuously improve the service.

 

You want to know more about our services? Contact us! 

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On-demand mobility: The evolution of local public transport

Bus sur un parking

Making public transport more flexible and inclusive, improving regional connectivity in sparsely populated areas, offering a feeder solution to the main transport network… There are many advantages of on-demand mobility, but what are the main areas of application? 

Use cases covered by Padam Mobility for dynamic Demand-Responsive Transport (DDRT)

Use Case 1: On-demand transport in peri-urban areas

Connecting peripheral areas to the existing public transport network is one of the big challenges for cities. It is sometimes counterproductive and also very expensive to set up new fixed lines. Many cities such as Strasbourg or Orléans therefore rely on dynamic, demand-driven transport solutions:

  • Connecting periurban areas.
  • Providing a mobility solution for the first and last kilometre.
  • Optimising operating costs while supporting the digital transition of on-demand transport.
  • Offering a service that complements conventional public transport and provides an alternative to the private car.

Use Case 2: On-demand transport in rural areas

Rural areas are a real challenge for mobility providers, as demand is usually low here and routes are very long. Nevertheless, especially elderly or young people depend on a well-functioning public transport system. Padam Mobility’s solutions can therefore support areas with low population density in the following way:

  • Opening up areas that are difficult to access
  • Increasing the attractiveness of the location
  • Providing a suitable alternative to the private car
  • Adding to public transport and carpooling

Learn more

Use Case 3: Transport of people with reduced mobility (Paratransit)

Improving the mobility of persons with reduced mobility through on-demand transport is an important goal of DRT. It is the most widespread use case in the world, and many people automatically associate DRT with Paratransit. Padam Mobility solutions support Paratransit services as follows:

  • Ensuring mobility for all
  • Strengthening the independence of people with reduced mobility
  • Improving access to services and jobs
  • Optimising operating costs while modernising existing Paratransit services
  • Providing universal transportation service by merging on-demand services and Paratransit
  • Offering an additional service for the transportation of persons with reduced mobility in adapted vehicles

Learn more about: What your Paratransit users really need

Use Case 4: Regional mobility

How to offer better interconnection of public transport on a regional level? How can you manage multiple on-demand services on just one platform, as TAD IDFM, for example, is demonstrating? Padam Mobility provides the ideal solutions for these tasks:

  • Unifying all on-demand transport services under one brand
  • Covering a wide range of use cases across the region
  • Opening up areas that are difficult to access
  • Tailor-made solutions for residents in sparsely populated areas to complement regular means of transport such as bus and train

Download our case study “How to better connect urban centres and peri-urban areas with DRT?”

Use Case 5: Off-peak hours 

Maintaining a public transport service even when demand is low is a challenge. Thanks to its flexibility, on-demand mobility can ensure an attractive public transport service during these times without being inefficient, as the example of QuiBus in Padua shows.

  • Ensuring universal coverage, even when demand is low
  • Enabling all users to move freely and safely at all times
  • Improving access to services and jobs and facilitating mobility for shift workers
  • Boosting nightlife and increasing the attractiveness of the region
  • Promoting intermodality and reducing private car trips

Use Case 6: Business areas and corporates 

This use case is aimed at companies that want to ensure smooth transportation of their employees to, from or within their business parks and campuses. Besides the impact on their attractiveness, companies use Padam Mobility’s on-demand transport to:

  • Connect businesses to the existing public transport network
  • Reduce travel times between home and work
  • Provide an environmentally friendly and sensible alternative to the private car while reducing fuel costs
  • Offer an environmentally friendly service for internal access to the company premises
  • Deliver a service that is tailored to the specific working hours of some employees

Download our case study on this topic!

Use Case 7 [NEW]: On-demand transport for events and cultural offerings

Whether for occasional events (festivals, fairs, etc.) or ever-existing cultural institutions (theatres, museums, etc.), on-demand mobility solutions can significantly relieve the traffic situation. Regardless of the availability of the offer (often on weekends, at night) or the areas to be served, on-demand offers can serve the demand much better due to their flexibility. They also enable users to travel without their car. If several people would refrain from travelling by their car, the sector could significantly reduce its ecological footprint: After all, 80% of the sector’s CO2 emissions are caused by visitors’ journeys.

At a glance, the benefits of on-demand transport for the cultural sector:

  • Avoiding traffic congestion near venues
  • Enabling visitors to avoid using their own cars
  • Significantly reducing the carbon footprint of events and cultural venues
  • Compensate for gaps in the public transport network

Read about the ADAMO project in Brussels

Use Case 8 [NEW]: DRT + AV

Autonomous public mobility has the potential to play an important role in the development of an environmentally friendly, safe and efficient public transport infrastructure. The EU-funded projects AVENUE and Ultimo, in which Padam Mobility is involved, show that this is not a pipe dream. On-demand services that pick up passengers autonomously and drop them off at their desired destination help to improve current problems of the public transport sector. They are resource-saving, environmentally friendly and a safe transport alternative.

Autonomous on-demand services are particularly suitable for the following use cases:

  • First and last kilometre in extensive areas: e.g. company campuses, hospitals and airports
  • Connecting large-scale residential areas with structuring transport hubs such as tram, bus, suburban railway or underground stops
  • For short distances – an easily accessible, environmentally friendly alternative to the private car
  • Compensate for the existing driver shortage, reduce personnel costs and at the same time create a better service

We are happy to advise you! Let’s get in touch!

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EU-funded ULTIMO project brings Padam Mobility on board as technology partner for new AV projects

The research and promotion of user-centred and more sustainable mobility through autonomous vehicles are the core objectives of the EU-funded ULTIMO HORIZON EUROPE project. 

In early October 2022, the first phase of the project started, involving renowned partners from the fields of transport, vehicle manufacturing, science and research, politics and technology. They all share a holistic goal of developing autonomous public transport services that can be integrated into the existing infrastructure to move people in a resource-efficient, inclusive and cost-effective way. At the core of these efforts is that the services are on-demand, bundle as many people as possible per trip and are scalable. 

Padam Mobility has already been involved in the predecessor project AVENUE (Autonomous Vehicles to Evolve to a New Urban Experience), which ended in October 2022. As a specialist in the field of on-demand transport, Padam Mobility was selected as the technology provider for the autonomous DRT service OL Vallée operated by Keolis. With the interfaces provided by Padam Mobility, it was possible for users of the autonomous driving service to order a shuttle bus via app and track its progress in real-time as well as validating their pick-up by means of an advanced QR code system.

Following the successful completion of the AVENUE project, ULTIMO is the next important step towards integrating autonomous on-demand services more firmly into the public transport system.

The entire project period will span over four years and will be backed by 40 million euros, with the European Union contributing a share of 24 million euros and Switzerland 16 million euros. 

Initially, three areas located in the region of Oberfranken (Germany), Oslo (Norway) and Geneva (Switzerland) have been identified as suitable test environments. In each of these areas, the ULTIMO partners will test autonomously driving on-demand transport and thus contribute to the advancement of the technology.

Autonomously driving public transport offers decisive advantages that have the potential to minimise existing challenges. These include traffic safety, saving resources and environmentally friendly operations. All these factors qualify on-demand AV as a promising future form of public transportation.

In about a week, on 29 November 2022, all project partners will gather in Brussels to officially launch the ULTIMO project. In addition, Padam Mobility will be present at the POLIS conference in Brussels the following day and is looking forward to presenting the project in more detail to interested visitors. 

 

 

 

This article might also interest you: Padam Mobility pilots autonomous on-demand vehicles in Lyon 

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Why travel times of transport-on-demand services should be communicated and how they can be improved

Many people believe that on-demand services are not able to be on time. To overcome this image, Padam Mobility works to better communicate and optimise the estimated travel times for its on-demand and paratransit services.

Communication of travel times: significant impact on users of on-demand and paratransit services

Users of on-demand and paratransit services expect that the pick-up times they are offered will be guaranteed. This is understandable, of course, because no one wants to be late for medical appointments, miss connecting trains, arrive late for work or school, and so on. The desire for a reliable transport service increases the rarer public transport journeys become available or the more remote an area is. If on-demand transport services are implemented appropriately, it is mainly feeder lines¹ or “diverging” lines² that can provide punctual intermodal connections with the main transport lines of an area.

Communication of travel times: a great importance for the quality of services

Better information enables better communication between drivers and users, ensuring satisfaction for all stakeholders in on-demand and paratransit services.

Regardless of the type of configuration, the user must be able to access clear and transparent information at any time, informing him of possible disruptions to the service. Real-time information, delivered by notification via the user app or by email, is therefore crucial.

In addition, drivers also need accurate information about how long it will take them to get from A to B, how traffic conditions will affect them and to estimate whether there may be delays. This type of information allows them to have better control over their journey times.

Optimising travel times: cartographic layers for initial assessments of traffic conditions

When establishing an on-demand or paratransit service, considerations are made to best address the regional conditions of an area. First, a travel time estimate is created using several cartographic layers, one of which was specifically developed by the Padam Mobility teams.

These different layers provide information on traffic conditions, particularly in real-time, i.e. at the time a journey is made. They analyse different impacts on the routes followed by the vehicles and store the information generated as additional factors that affect the travel time of the following trips.

Optimising travel times: Effects of passenger pooling

The benefit of on-demand or paratransit services is that passengers are pooled in the same vehicle. This may require the vehicle to take detours in order to pool as many passengers as possible who are sharing part of their journey.

While the cartographic layers provide information about traffic conditions that allow for an estimate of travel time, these estimates are further refined by the consideration of diversion rates. These rates correspond to the number of detours a passenger may take. They are calculated for each reservation based on the direct travel time between the point of departure and arrival by applying a multiplication factor to this direct route. The diversion rates are then adjusted according to the specificities of the area and the requirements of the respective mobility authorities.

The estimation of diversion times allows users to have an accurate idea of their ride (duration, arrival time, possible delay, etc.) and organise themselves accordingly. Cartographic layers, pooling of bookings and diversion rates continuously provide Padam Mobility’s teams with information that allows them to develop tools that meet users’ needs and guarantee them the best experience. An internal study by Padam Mobility has even shown that diversion rates have a positive impact on perceived punctuality.

 

Learn more about Padam Mobility 

This article might interest you: Without the guarantee of advanced booking, no efficient route optimisation 


¹The “Feeder” line configuration allows users to be picked up at one or more specific stops and dropped off at one or more points that need to be served at specific times, so that several consecutive points of interest can be served.

²The line configuration “divergent” enables the establishment of an on-demand service for which no prior reservation is required. Users specify their stop request directly to the driver when they board the bus. The driver then selects the stop that the user wants to go to.

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Padam Mobility pilots autonomous on-demand vehicles in Lyon

PRESS RELEASE

As part of the EU-funded AVENUE project, which is trialling autonomous shuttle buses in four European cities, including Luxembourg, Geneva and Copenhagen, Padam Mobility has been brought on board as a trusted technology partner for the Lyon region. Since May 2022, passengers can book rides on the autonomous shuttle service under the name OL Vallée A la Demande.

In this initial phase, two autonomous shuttle buses operate between the Décines Grand Large tram stop and the Groupama stadium, covering an area of 0.5 km² (see map below). Previously, there was no public transport service in this area to connect visitors with the fixed transport network, so the autonomous shuttle buses are intended to ensure that passenger flows can be transported from A to B smoothly. In addition, it is possible to use the autonomous shuttles in a free-floating model, i.e. without a fixed route plan, on the stadium’s campus.

Keolis has been testing autonomous shuttles in Lyon since 2016 and is now aiming in partnership with Padam Mobility to take the user experience to the next level. As specialists in on-demand technology, Padam Mobility will enable users to conveniently order the shuttles via app and track their status in real-time.

In the first test phase, the service runs every day from 11:50 am to 7:45 pm. After a short summer break, the service will resume in September.

AV Lyon
Service area of the new “OL Vallée A la Demande” AV-service

 

 

 

 

 

 

 

 

 

 

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Merging a DRT and a paratransit service: why is it a good idea?

Image rues d'Albi

In Albi, south of France, a proactive policy in favour of People with Reduced Mobility is pursued. The municipality distributes its newspaper in Braille, and since 2021 the 84,000 inhabitants of the Grand Albigeois area have been sharing a Demand-Responsive Transport (DRT) merged with a Paratransit service. Padam Mobility supported the urban area in the implementation of this merged on-demand mobility solution.

DRT? Paratransit? What are the differences?

Instead of following fixed itineraries and timetables, DRT is based on users’ bookings. Algorithms calculate rides in real time to optimise them and pool as many bookings as possible. The Paratransit is a DRT that focuses on the specific needs of the most fragile users. Often operated door-to-door, it is able to accommodate equipment such as wheelchairs and to include companions in the ride booking and management.

Why combine the two types of services?

The economic and ecological value of public transport lies in the sharing of rides. Economic, because the fuller the vehicles are, the less the rides cost the community. Ecological because sharing more rides reduces the number of kilometres travelled – particularly when empty – and emits less CO2.

While most local authorities opt for a separation of DRT and paratransit, the French region of Grand Albigeois has recognised the value of merging the services. Merging the two services means that more trips can be made. It also means that more options are offered: With a combined fleet, the local authority and users benefit from greater flexibility.
A Paratransit vehicle will no longer make an empty ride if a request from a non-Paratransit user is on its itinerary. Bringing the two offers together is also useful in fighting against the invisibility of disability. With more ride proposals and users who live alongside each other thanks to technological optimisation: the Grand Albigeois service is a success.

How do the two types of services interact?

To achieve this, the two types of service are configured simultaneously to be compatible. PRMs will be able to book their rides door-to-door, while other users will be able to book their rides stop-to-stop. This guarantees a tailor-made service for each user while maintaining the efficiency of the service. The algorithms are designed to optimise the different types of bookings, while taking into account the specific pick-up and drop-off times for PRM users who require them. To ensure a high quality of service, the local authority can choose to merge its services on a continuous basis, or over specific time slots.

In the Grand Albigeois area, the results speak for themselves: in less than 6 months, the Libé’A service has recorded 7,200 rides, 49% of which are PRM rides. The future looks even brighter for the local authority, with a 36% increase in ridership over the period of time. Many local authorities are taking a close interest in the Albi example.

Merging DRT and Paratransit: what does it mean technically?

The Padam Mobility product teams regularly look at how to merge usual public transport and Paratransit. The idea originated from many local authorities in multi-operated areas. Rather than operating two on-demand services that pool bookings separately, the aim is to obtain a merged mobility service – still adapted for Paratransit and meeting specific needs – but which is better optimised and more cost-effective, as it meets the needs of different populations simultaneously.” Samuel Bousquet, Product Manager and Javier Guimera, Transport Consultant at Padam Mobility.

The secret of the merging of DRT and Paratransit is to be found at several levels:

The algorithms

There are two types of algorithms:

  • Online algorithms: used when a user makes a booking on the website or his/her mobile application. They display the booking possibilities in less than a second, and ensure that the user request and the constraints of the service are respected. This type of algorithm optimises the user’s search results to display only the most relevant information.
  • Offline algorithms: these algorithms are launched outside of service hours; they aim to reduce ride times by pooling bookings for better service optimisation. For instance, this approach can change the order of rides or the distribution of vehicles.

In the context of a merged DRT and Paratransit services, these two types of algorithms will also take into account the specific needs of the users. Thus, the dwelling time – which can sometimes be longer to meet the specific needs of PRMs – or specific equipment are taken into account in a specific way in the calculation made by the algorithms.” Points out Matthieu Lormeau, Operational Research and Data Science Engineer at Padam Mobility.

The pick-up zones

In order to allow a perfect merging of DRT and Paratransit, the two services are configured to rely jointly on the same pick-up zones. The pick-up zones will coexist with stops (fixed or virtual) for DRT use, and polygons (service perimeters in which door-to-door rides are authorized for PRMs).

The allocation of services to the most suitable vehicles based on bookings

The notion of pooling and merging has a particularly important effect on the number of vehicles deployed and the economic rationality of the service. Indeed, the economic efficiency of a DRT is mainly based on the objectives of better dispatch of vehicles – or even their reduction – as well as on an objective of increasing the rate of user pooling.

 

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How to ensure the success of your Demand-Responsive Transport (DRT) service through targeted data analysis?

booth

 – Padam Mobility insights on  service data analysis at the Smart Transport Conference 2021

The basic premise of Demand-Responsive Transport (DRT): smart vehicle routes that group as many passengers as possible, matching trips to capacity is seen as a promising solution to establish emission-free transport. It’s both efficient and reduces the need for individual cars. 

However, DRT services are by no means the same. The deployment of an on-demand service does not follow a template that can be applied equally to all regions and areas. The key to successfully establishing a DRT in a given area is based on the analysis and correct interpretation of data collected before the service is introduced and whilst it is operational. Good data will show how the service is being used, and whether there is room for improvement. For example, data can show whether the fleet size is optimal for the service and how it works with the existing transport network (for example, whether the on-demand service ensures connections with train services,  or competes with high-frequency buses at peak times).

How does targeted data analysis help in establishing a DRT service? – Presentation by David Carnero at the Smart Transport Conference 2021 in London 

The Smart Transport Conference took place in London at the end of November. Bringing together, mobility experts, innovative transport companies and top politicians, including Parliamentary Under-Secretary of State for Transport, Trudy Harrison, the conference addressed the most pressing mobility issues of our time: how do we achieve the climate targets we have set ourselves, how can innovative transport concepts be promoted, or how should the infrastructure change in order to encourage the use of lower-emission means of transport?

The entire UK team of Padam Mobility was represented at the event in London. David Carnero, Head of International Business Development, spoke in the breakout session “Technology and Innovation” about the important role of data in the development of on-demand services. 

david
David Carnero, Head of International Business Development at Padam Mobility, speaking at the Smart Transport Conference in London on 30 November 2021.

Using specific examples, each showing anonymised real data scenarios from customers, David highlighted the importance of the skilled eye of Padam Mobility’s mobility experts in launching and sustaining DRT services. 

Choosing the right fleet size

The choice of the fleet size is crucial to the success or failure of an on-demand service. If the fleet is too large, it is costly to maintain, vehicles are not optimally utilised, and additional staff are required. However, if there are not enough vehicles to meet the demand, other problems tend to arise that damage the overall project. Users trying to book a journey who are repeatedly unable to do so because all vehicles are already fully booked may turn away from the service. This problem is illustrated by David in his presentation (see Figure 1). The chart shows the daily average refusal rate (blue bars) and the total refusal rate (orange line) are very high at almost all times of the day. In this situation more vehicles are needed to meet demand, and this will be suggested to the operator.

fleet size
Figure 1

Service optimisation – the “right” configuration can work wonders 

A further example shared by David illustrated how skilled interpretation of data can have an impact on services. Before the realignment of the DRT offer shown in Figure 2, rather low user numbers were recorded. This could be for many reasons, however, it would be wrong to jump to the conclusion that people in the region are not open to on-demand mobility. 

The service was adjusted, and from around August 2020, the data shows passenger numbers increasing rapidly. This suggests that the service change made about two months earlier succeeded and meets the users’ actual needs much better. In this case, several stops were added and the service area was enlarged.

Enlargement
Figure 2

Service optimisation – extensive possibilities of data analysis and evaluation   

David used further examples to make clear how extensive the analyses are that Padam Mobility conducts for their customers, and that careful data evaluation can be decisive for success. 

For example, he illustrated the possible reasons why trip searches might not lead to bookings. Figure 3 shows the point at which (around November 2020), the conversion rate of searches to bookings increases significantly compared to the previous period. User analysis indicated that people may have been unable to find suitable stops in their proximity or were not satisfied with the given service area. In this case, a service enhancement resulting from the analysis has helped to accommodate more user queries and thus increase the ratio of search queries to actual bookings. 

Conversion
Figure 3

Expansion of the service area, a larger fleet size or more stops are not the only possible adjustments. Service configurations which are matched to the individual circumstances and needs of each region are essential. Padam Mobility tests and measures the most appropriate models. For some areas, a free-floating model, which does not envisage a fixed routing, may make sense, for example, in order to save vehicle kilometres and offer passengers a flexible and individualised driving experience. In other regions, however, a feeder configuration may be more appropriate, for example, if a specific transport hub, such as a train station, is the main point of contact for most on-demand users. In very large areas, it may be beneficial to define zones in which a specific on-demand service operates. This helps the operators to keep a clear overview of the performance and the resources needed for each service. 

Figure 4

What steps can public transport authorities and transport companies derive from the findings? 

If cities, municipalities, companies, etc. have decided to tackle the project “on-demand mobility” and offer their citizens or employees a convenient, flexible transport service, the diverse implementation possibilities of DRT services can seem overwhelming at first. 

Where to start? Which configuration is right for my area? – Fortunately, Padam Mobility’s team of experts can help. 

We know what data is needed to make an initial assessment of the future service model of on-demand transport. We also offer simulations and pilots designed to closely monitor the service over a period of time and collect data that will make the service design as effective as possible. Of course, we also accompany our clients in the long term, closely assisting drivers and the management team to make decisions at short notice whether meeting acute need or implementing incentive schemes rapidly.  For example, at the beginning of 2021, we set up a service for the on-demand service TAD IDFM in the Paris area, which took vulnerable people to the nearest vaccination centre. A recent example is the “Christmas shopping offer” provided by the HertsLynx DRT. 

A reliable partner who has the capabilities to collect and analyse the data generated by an on-demand service in a professional and far-sighted manner is crucial for the successful implementation of a DRT service. The right choice can ensure that on-demand mobility not only becomes an important part of the modal split but is also financially viable.

 

This article might also interest you: With HertsLynx, Padam Mobility continues its expansion in the UK 

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Ridepooling, Ridesharing, Ridehailing: which is what?

Ridepooling, ridehailing, ridesharing

With more and more new mobility offers, users are not only confronted with new decision-making possibilities to get from A to B but also with an ever-increasing number of new terms that are often difficult to distinguish from each other.

In this article, we would like to shed light on this and explain the most important definitions of the “new mobility” ecosystem.

Ridesharing

In the most classic sense of the word, the term ridesharing means that a ride is literally “shared”. Passengers and drivers usually find each other via digital platforms and discuss the details of their joint trip directly with each other. Typically, the passengers contribute to the costs of the journey so that both sides benefit: for the driver, using a car gets cheaper and the person travelling with him or her pays significantly less than with another means of transport. And even if ridesharing usually involves a private car, there is at least one less on the road …

Ridepooling

The principle of ridepooling sounds similar to that of ridesharing, however, there are decisive differences: Ridepooling is usually operated by service providers and is linked to certain objectives, such as improving the transport offer in a certain region, doing something for the protection of the environment, being financially rewarding, etc.

In comparison to other means of public transport, such as buses or trains, the services offered by ridepooling providers are usually highly technologised, allowing users to book the service via various digital booking channels, such as an application or a website. In addition, some providers also offer the option to book a ride by phone through a call centre. This booking option is especially helpful for older people who are often less familiar with technical devices.

Not all ridepooling services are created for the same purpose, the service structure can differ considerably from one provider to another. For example, services can be set up to transport passengers from door-to-door, to act as a shuttle service to certain key access points such as the nearest train station, or to be exclusive to employees for a particular company.

At Padam Mobility, that’s exactly what we do – develop tailor-made ridepooling on-demand services and provide advice to municipalities, transport companies and other players in the mobility sector. 

Ridehailing

Ridehailing services operate for commercial purposes as well. The difference is that they can be booked by individuals for a specific ride and do not pick up any other passengers during this ride. The chauffeur-driven services probably come closest to this description.

Usually, there are a number of features that are available to users of ridehailing services. These can be related to the fare, which is displayed to users directly at the time of booking and which can usually be paid directly within the app, or the real-time tracking of the ride on the user’s personal smartphone.

Nevertheless, these services are criticised because, unlike public transport or pooled rides, ride-hailing vehicles add another mode of transport to already congested streets and cause users who might otherwise have travelled by bus or metro to switch to an individual vehicle, which is an additional burden for the environment.

Slugging

Ever heard of it? Admittedly, this term is a rather American phenomenon, but it should nevertheless not be missing from this list, if only because of its curious name. Which, by the way, comes from bus traffic, because bus drivers call counterfeit coins “slugs”. And since in so-called “slugging” people stand in a queue waiting for private drivers to give them a free ride, often waving off bus drivers who think these people are willing passengers, the fake coins soon became “fake” passengers – or “slugs”. 

This type of ridesharing is bound to some specific rules, which are very vividly described in this article.

One important rule, for example, is that the passenger is not expected to pay. Nevertheless, both sides benefit from the shared ride because cars “in full occupation” are allowed to move to a High-Occupancy Vehicle Lane (HOV Lane), while individuals in their cars are often stuck in crowded traffic, which costs time, nerves and money.

Carsharing

When carsharing, users of (a) specific provider(s) share a number of freely available cars. In most cases, the vehicles can be booked, paid for and unlocked via an app, without a third person having to accompany the process. This is particularly practical in urban environments, where owning a car is usually rarely needed.

As with ridehailing, carsharing encourages individual car use but also ensures that there are fewer cars in the area overall. And that is bitterly needed, considering the fact that, according to new research from the RAC Foundation, in the UK, cars are parked for an average of 23 hours a day, covering up valuable space that could be used for green areas or attractive living space, for example.

 

Learn more about Padam Mobility 

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